Operations Principles
ISL recognizes that seniors seek a unique combination of housing and personalized supportive services. Principles of care are at the forefront of management decisions to ensure enduring reputation for excellent senior lifestyles.
ISL Principles of Resident Care:
- Foster independence for each resident
- Treat each resident with dignity and respect
- Promote individuality of each resident
- Allow each resident individual choices for care and lifestyle
- Protect resident right to privacy
- Involve family members and friends in sharing responsibility for care decisions
Distinctive Competencies for Senior Community Management
ISL is dedicated to providing distinctive competencies for effective community management. Experience, expertise and industry relationships ensure that ISL is at the forefront of industry standards, technology and philosophy.
Senior Residential Environments
ISL specializes in developing senior friendly environments in varying physical plants that promote resident security and comfort.
Resident Personal Care Services
For assisted living and Alzheimer's/dementia care settings, ISL promotes maximum independence and dignity for each resident. Experienced and trained community staff is available 24-hours per day to meet both scheduled and unscheduled needs. Residents in need of assistance with activities of daily living receive individualized personal care services.
Dining Services
The dining experience is one of the most important aspects of living in any residence. ISL is committed to providing high-quality, freshly prepared meals to accommodate individual resident needs and preferences.
Physical Plant Maintenance
Physical plant maintenance is ensured by highly qualified staff members. Ongoing daily attention to the physical plant systems, grounds and housekeeping enhances resident quality of life and owner asset protection.
Human Resource Management
ISL is dedicated to providing an enjoyable and fulfilling work environment that fosters employee satisfaction and employment longevity. ISL prides itself on its ability to identify, recruit, direct, train and retain qualified management and front-line staff to fulfill operations goals.
Fiscal Management
The professionals of ISL have significant experience in supervising and directing all facets of accounting. ISL provides accounting and fiscal management services, including budget preparation, variance analysis and public reporting.
Automation
ISL employs communication, accounting, resident care assessment, staffing and marketing automation systems to streamline operations and reporting activities. ISL is staged to install, upgrade, adapt and implement efficient systems to enhance productivity and success of each project.
Expecting the best for community residents, employees and owner/investors is at the cornerstone of Integral Senior Living management philosophy. With ISL management, expectations become realities.
