Dining by Design
Integral Senior Living understands that social interaction, eating habits and overall well-being are enhanced by a dining experience that is filled with good food, good conversation and an inviting atmosphere. With this in mind, ISL developed Dining by Design. From anytime dining, to signature dishes served with well-rounded food choices, to upgraded printed materials and customer service, dining at ISL communities has changed for the better.
Integral Senior Living won the Assisted Living Federation of America’s (ALFA) 2010 prestigious “Best of the Best” award for their innovative Dining by Design program. ISL communities have introduced the new program, providing their residents with one of best culinary practices in the country.
Integral Senior Living’s (ISL) Dining by Design program was officially launched in October 2009. Earlier in the year, ISL named a task force committee from members of ISL corporate, regional and community team to create the program. After several months of planning, research and collaboration the team’s vision became a reality at ISL’s communities. Each community received a resource toolkit that contained standards, training and marketing initiatives to implement the program including:
- Quality Assurance Tools
- Policies and Procedures
- Training and Set-Up Modules
- Menus
- Customer Service
- Marketing Elements
Resident input to Dining by Design has been positive. From anytime dining, to signature dishes served with well-rounded food choices, to upgraded printed materials and customer service, residents are enjoying the Dining by Design program.
Integral Senior Living is dedicated to refining aspects of resident lifestyles in its more than 30 communities in seven states. ISL inherently understands that social interaction, nutrition and overall well-being are affected by a satisfying dining experience amongst residents, families and their extended network of caregivers. In 2010 it looks forward to further enhancements in its Dining by Design program.
